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Review Portal Approvals
Review the approval tasks assigned to you, their parent records and requested decisions. Approve or reject individually, or apply the same reviewed decision to a selected batch.
Voor wie
Beheerders, medewerkers en IT-teams die ITLedger gebruiken voor dienstverlening, assets, compliance en rapportages.
Taken
Kies je taak. De volledige werkwijze, voorwaarden en aandachtspunten staan hieronder in het Engels.
Review Portal Approvals
Review the approval tasks assigned to you, their parent records and requested decisions. Approve or reject individually, or apply the same reviewed decision to a selected batch.
Who can do this: Requester, Reader, Operator, Tenant administrator
Before you start
- Use an account with access to the stated page and permission for the chosen action.
Safeguards
- Completing an approval grants approval; rejecting it records a rejected decision.
- The list contains approvals assigned to the current user and refreshes periodically.
- Batch rejection requires a comment so the rejection is not silent.
- Approval history is limited in the UI and should be treated as recent decision history, not a full audit export.
- Parent entity labels are enriched from ITSM tables; missing or deleted parent records may display fallback identifiers.
- Open Portal → My Approvals.
- Use the Pending tab for approval tasks that still need a decision.
- Search by task title, parent record number, or parent record title when the list is long.
- Open or inspect the approval item to understand the parent entity and requested decision.
- Approve the item to update the task status to completed.
- Reject the item to update the task status to cancelled and provide a reason.
- Use batch selection only when all selected approvals should receive the same decision.
- Use the History tab to review recent completed or rejected approvals.
Expected outcome: The user has reviewed the result of review portal approvals in the application.
Aanbevolen werkwijze
- Schrijf in begrijpelijke taal voor de doelgroep.
- Archiveer verouderde kennis.
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Lees verder in Zelfservice
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