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Configure Feature Visibility
Feature Management changes organization-wide visibility for modules, ITSM areas, resource families and time-management workflow settings. Hiding a feature does not delete its data; review the operational consequences and plan limits before saving.
Voor wie
Beheerders, medewerkers en IT-teams die ITLedger gebruiken voor dienstverlening, assets, compliance en rapportages.
Taken
Kies je taak. De volledige werkwijze, voorwaarden en aandachtspunten staan hieronder in het Engels.
Configure Feature Visibility
Feature Management changes organization-wide visibility for modules, ITSM areas, resource families and time-management workflow settings. Hiding a feature does not delete its data; review the operational consequences and plan limits before saving.
Who can do this: Tenant administrator
Before you start
- Use an account with access to the stated page and permission for the chosen action.
Safeguards
- Review the interface’s enabled/disabled meaning carefully before saving.
- Protected resources such as locations, teams, departments, users, tenants, permissions, and admin lockout-critical items cannot be toggled off from this screen.
- Disabling a module hides UI immediately for all users but does not delete stored records.
- Shared Service Center visibility is also tier-gated through subscriptionTiers, so the toggle may not be enough on lower plans.
- Time Tracking Confirmation and Require Signed Timesheet are workflow settings stored beside feature visibility, not separate navigation modules.
- Go to Configuration → Tenant Management → Features.
- Expand the relevant category: Modules, ITSM Modules, Workflow Settings, or a resource category.
- Review whether each toggle represents visibility for all users and whether the feature is tier-locked.
- For ITSM, decide whether to disable all ITSM or only specific submodules such as incidents, changes, problems, service requests, events, service catalog, or time management.
- For workflow settings, decide whether operators must confirm time on task completion and whether signed timesheet uploads are required before submission.
- Use Save Changes and review the confirmation summary before applying tenant-wide visibility changes.
- Use Reset to Default Settings only when the admin intentionally wants to enable all resources/modules and clear local hidden-feature choices.
Expected outcome: The user has reviewed the result of configure feature visibility in the application.
Aanbevolen werkwijze
- Leg vast wie belangrijke instellingen beheert.
- Houd organisatie- en supportgegevens actueel.
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