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Assets en CMDB

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Create a location (building / floor / room)

Locations model the physical structure of an organisation: buildings contain floors, floors contain rooms. Assets, users, and tickets can all be associated with a location, enabling place-based reporting and routing ("all hardware tickets from Building A, Floor 2"). Locations are hierarchical — create the building first, then floors within it, then rooms within floors. Accurate location data is especially important for asset management and for on-site IT support dispatch.

Voor wie

Beheerders, medewerkers en IT-teams die ITLedger gebruiken voor dienstverlening, assets, compliance en rapportages.

Taken

Kies je taak. De volledige werkwijze, voorwaarden en aandachtspunten staan hieronder in het Engels.

Create a location (building / floor / room)

Locations model the physical structure of an organisation: buildings contain floors, floors contain rooms. Assets, users, and tickets can all be associated with a location, enabling place-based reporting and routing ("all hardware tickets from Building A, Floor 2"). Locations are hierarchical — create the building first, then floors within it, then rooms within floors. Accurate location data is especially important for asset management and for on-site IT support dispatch.

Who can do this: Tenant administrator

Before you start

  • Use an account with access to the stated page and permission for the chosen action.

Safeguards

  • Create the building before adding floors or rooms — child locations require a parent.
  • Deleting a location does not automatically update assets or users assigned to it. Update those associations before deleting.
  1. Go to Configuration → Tenant Management → Locations.
  2. Click "Add Location".
  3. Select the location type: Building, Floor, or Room.
  4. Enter the location name.
  5. For floors, select the parent building. For rooms, select the parent floor.
  6. Optionally add an address for buildings.
  7. Save. Repeat to build out the full hierarchy.

Expected outcome: The user has reviewed the result of create a location (building / floor / room) in the application.

Aanbevolen werkwijze

  • Geef voorrang aan gegevens die dienstverlening, compliance en kosten beïnvloeden.
  • Leg relaties vast die een concrete operationele vraag beantwoorden.

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