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Profielinstellingen beheren

Edit profile preferences · Manage contact delegation · Reset local preferences

Choose the task you want to carry out. Each procedure includes its prerequisites, steps and safeguards.

Voor wie

Beheerders, medewerkers en IT-teams die ITLedger gebruiken voor dienstverlening, assets, compliance en rapportages.

Taken

Kies je taak. De volledige werkwijze, voorwaarden en aandachtspunten staan hieronder in het Engels.

Edit profile preferences

Edit profile preferences.

Who can do this: Requester, Reader, Operator, Tenant administrator

Before you start

  • Use an account with access to the stated page and permission for the chosen action.

Safeguards

  • Chat language affects the AI assistant language, not the application UI language; the UI remains English-only.
  • First and last name are read-only in profile and require an administrator to change.
  1. Open Profile.
  2. Use the Profile tab to review read-only first and last name.
  3. Set Chat Language and Time Format in Personal Information.
  4. Update job title, phone numbers, Slack handle, preferred contact method, and timezone in Contact Information.

Expected outcome: The user has reviewed the result of edit profile preferences in the application.

Manage contact delegation

Route your contact requests to another user with a reason and a bounded period or deliberate permanent delegation. This is not a transfer of every operational permission.

Who can do this: Requester, Reader, Operator, Tenant administrator

Before you start

  • Use an account with access to the stated page and permission for the chosen action.

Safeguards

  • Active delegation requires a delegate user, a reason, and either an end date or permanent delegation.
  • The delegate search excludes the current user and returns up to 10 matching users.
  1. Open Profile.
  2. Use Contact Delegation only when another user should handle contact requests.
  3. When enabling delegation, select a delegate, set dates or permanent delegation, provide a reason, and add optional instructions.

Expected outcome: The user has reviewed the result of manage contact delegation in the application.

Reset local preferences

Reset local preferences.

Who can do this: Requester, Reader, Operator, Tenant administrator

Before you start

  • Use an account with access to the stated page and permission for the chosen action.

Safeguards

  • Purge resets browser-local storage and many profile preferences, then reloads the page. Review the scope before confirming.
  • Use this only to recover broken preferences, forms or table/cache settings; it does not repair operational records.
  1. Open Profile.
  2. Open Settings and use Purge User Settings & Cache only when local preferences, forms, cache, or table settings are broken.

Expected outcome: The user has reviewed the result of reset local preferences in the application.

Aanbevolen werkwijze

  • Begin bij de onderdelen die je team het meest gebruikt.
  • Houd de eerste inrichting overzichtelijk.

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