Aan de slag
Beginnen met ITLedger
Understand ITLedger Platform
ITLedger brings together service management, CMDB records, assets, relationships, reporting, automation and compliance workflows. Richard assists within the same permissions and governed operations.
Voor wie
Beheerders, medewerkers en IT-teams die ITLedger gebruiken voor dienstverlening, assets, compliance en rapportages.
Taken
Kies je taak. De volledige werkwijze, voorwaarden en aandachtspunten staan hieronder in het Engels.
Understand ITLedger Platform
ITLedger brings together service management, CMDB records, assets, relationships, reporting, automation and compliance workflows. Richard assists within the same permissions and governed operations.
Who can do this: Tenant administrator, Operator
Before you start
- Use an account with access to the stated page and permission for the chosen action.
Safeguards
- Features and permissions determine which areas and actions are visible.
- Resource types have their own forms and fields.
- Many removed records retain history through soft deletion.
- Ownership, dependencies and memberships are explicit relationships, not merely descriptive fields.
- Check the organization and role you are using.
- Choose the relevant area: support, operations, assets, contacts, reporting or configuration.
- Open the specific workflow and review the actions available to your account.
Expected outcome: The user has reviewed the result of understand itledger platform in the application.
Aanbevolen werkwijze
- Begin bij de onderdelen die je team het meest gebruikt.
- Houd de eerste inrichting overzichtelijk.
Gerelateerde handleidingen
Lees verder in Aan de slag
Basisbegrippen, navigatie, zoeken en eerste stappen in ITLedger.