Gebruikers en toegang
Wachtwoord laten herstellen
Reset a user password
Sends a WorkOS AuthKit password-reset email to the user's approved sign-in address. The user follows a secure, time-limited provider link and chooses a new password themselves. Administrators can request delivery but never set, view, copy, or communicate another person's password.
Voor wie
Beheerders, medewerkers en IT-teams die ITLedger gebruiken voor dienstverlening, assets, compliance en rapportages.
Taken
Kies je taak. De volledige werkwijze, voorwaarden en aandachtspunten staan hieronder in het Engels.
Reset a user password
Sends a WorkOS AuthKit password-reset email to the user's approved sign-in address. The user follows a secure, time-limited provider link and chooses a new password themselves. Administrators can request delivery but never set, view, copy, or communicate another person's password.
Who can do this: Tenant administrator
Before you start
- Use an account with access to the stated page and permission for the chosen action.
Safeguards
- Password reset applies only to password identities; SSO or directory-managed users follow their identity provider process.
- Reset links are time-limited. Send a fresh email rather than forwarding an older link.
- Repeated administrator requests are subject to a cooldown to prevent accidental email floods.
- The approved onboarding/sign-in address may differ from the roster primary email.
- Go to Configuration → User Management → Users.
- Find an onboarded password user.
- Choose Reset password from the user row.
- Confirm the sign-in address shown in the dialog.
- Send the email and ask the user to use the newest WorkOS reset message.
Expected outcome: The user has reviewed the result of reset a user password in the application.
Aanbevolen werkwijze
- Geef alleen benodigde rechten.
- Controleer rollen en teams na organisatiewijzigingen.
Gerelateerde handleidingen
Lees verder in Gebruikers en toegang
Gebruikers, uitnodigingen, rollen, rechten, teams en afdelingen.