Gebruikers en toegang
Rollen van meerdere gebruikers wijzigen
Assign or change a user role
Assign an appropriate role to an existing user from the tenant roster. Role assignment is separate from team and department membership. Richard can explain this procedure; account access and role changes must be performed in the authorized administration interface.
Voor wie
Beheerders, medewerkers en IT-teams die ITLedger gebruiken voor dienstverlening, assets, compliance en rapportages.
Taken
Kies je taak. De volledige werkwijze, voorwaarden en aandachtspunten staan hieronder in het Engels.
Assign or change a user role
Assign an appropriate role to an existing user from the tenant roster. Role assignment is separate from team and department membership. Richard can explain this procedure; account access and role changes must be performed in the authorized administration interface.
Who can do this: Tenant administrator
Before you start
- Use an account with access to the stated page and permission for the chosen action.
Safeguards
- Richard can explain this procedure; account access and role changes must be performed in the authorized administration interface.
- Review custom-role permissions as well as the role name. Protect the final active tenant administrator.
- Changing a role does not reassign open tickets.
- Do not promise a bulk-role operation that the current roster does not offer.
- Open Configuration → User Management → Users.
- Find the user and choose the role change action.
- Select the intended role, review the affected user, and confirm.
- Verify the effective role and review any ticket assignments affected by reduced access.
- For several users, review the intended role for each and use each user’s role-change action. There is no bulk Change Role button. Verify each resulting role.
Expected outcome: The user has reviewed the result of assign or change a user role in the application.
Aanbevolen werkwijze
- Geef alleen benodigde rechten.
- Controleer rollen en teams na organisatiewijzigingen.
Gerelateerde handleidingen
Lees verder in Gebruikers en toegang
Gebruikers, uitnodigingen, rollen, rechten, teams en afdelingen.